Frequently asked questions about information on your destination, online services, preparation for your trip, the necessary travel documents, etc. ...
Frequently Asked Questions
Why Book Now? Spring Break is one of the most popular times of the year to travel. Booking early ensures your spot, guarantees the best price, and allows you to pay and save for your trip over time.
What is BreakawayTours.com Our current website is one of the best in student travel. The functionality of our online booking system offers ease of planning your trip.
What is included in my package?When purchasing a vacation package with Breakaway Tours, you will receive some of the most advanced features and services in the travel industry. For more information on what is included in your package, contact your account manager for a specific list of inclusions. All package details are outlined on your receipt of payment.
What is my payment schedule?Upon receipt of your initial deposit and reservation form, you will receive a confirmation email outlining all of your trip details and payment plan.
Is insurance part of my package? Travel insurance is designed to make your trip a worry-free experience and is offered at the time of booking. Comprehensive travel insurance is available as an upgrade and covers our passengers for medical emergencies, trip cancellation, trip interruption, and loss of baggage. The insurance upgrade must be purchased at time of booking.
BREAKAWAY TOURS TRAVEL INSURANCE IS UNDERWRITTEN BY GROUP MEDICAL SERVICES FOR CUBA (1.800.667.3699) AND TRAVEL GUARD CANADA FOR ALL OTHER DESTINATIONS (1.866.878.0191).
Do I need a passport? Breakaway Tours would like to inform all 2008 passengers that THE USE OF A VALID CANADIAN PASSPORT IS MANDATORY FOR ALL BREAKAWAY TOURS 2008 TRAVELERS.
Please ensure that you have your passport well in advance, as it may take up to three months to receive.
For further information or a passport application, please visit
http://www.ppt.gc.ca
Or pick up an application form at any Canada Post outlet.
Note: Mexico no longer requires notarized permission for travelers under the age of 18.
Are there any departure taxes/fees? If you are traveling internationally, you may be charged foreign departure taxes and fees in addition to your package price. These taxes and fees vary depending on your departure city and destination, and may change if the government of your departure or destination country changes fees between the time you book and the time you travel. Passengers are responsible for any changes in taxes and fees.
Does the hotel charge a damage deposit? Some hotels charge a damage deposit upon check-in. In most cases damage deposits are refundable if no damage is made. For more information check the travel information section of the destination for your trip.
What is the Damage Recovery Fee? The Damage Recovery Fee (DRF) has been implemented to replace the need for passengers to put down a damage deposit for hotel rooms and common areas of the hotel while on tour, as well as eliminating the need to collect common area damage fees from passengers at the end of their tour. The DRF does not cover any damage over the sum value of $250 or any damage caused through willing or malicious intent where the passenger/party intentionally damages hotel, bus, and or airline property. If damage is deemed to be intentional, the individual or party in question will be charged the full cost of the damage. The DRF is non-refundable.
Can I rent a car/moped? Breakaway Tours strongly discourages renting vehicles of any kind! The risk of injury or death is extremely high and the language barrier may present problems when returning the vehicle.
Why choose an all-inclusive package? With several years of experience we have found that an All-Inclusive package is best suited for an active student, as most food and beverages are included and available at their leisure. Most importantly, it is essential to keep well hydrated in hot and humid weather. With an All-Inclusive package, guests are able to drink readily available bottled water, juices, and soda as much as they want without having to worry about incurring any additional costs.
Is there a safety deposit box in my room? Most Breakaway Tours hotels have a safety security box in your room. Some hotels charge a small fee for its use. Ask your hotel or destination staff for more information upon check-in.
How do I call home? The best way of placing long distance phone calls is by using a pay phone. Long-distance calling cards can be purchased at most stores and sometimes at the hospitality desk in your hotel. Avoid using the phone in your hotel room as it can be extremely costly. Ask your tour operator or destination staff for assistance.
Will I have access to my e-mail? Yes, most hotels have a business centre facility where you can send and receive emails or browse the internet. If your hotel has limited facilities, ask your Breakaway Tours Destination Representative where the closest internet café or internet service provider is located.
Are meals and drinks included in my package? If you have purchased an ALL-INCLUSIVE Package, all of your drinks and meals at the hotel are included in the price of your trip.
What if I find a cheaper price? Breakaway Tours will provide you with the BEST POSSIBLE PRICE for the package you request.
- All of our packages can be customized to meet your group's budget
- Through working with many different tour operators and hotels, our packages will always be the best and biggest value for your money.
What if my name is spelled incorrectly on my invoice/receipt? All name changes must be made immediately. Email changes to
info@breakawaytours.com or call 1.800.465.4257 to speak with our Customer Service. Once your travel documents have been received, a $100 administration fee will apply to all name changes.
When will I receive my travel documents (hotel voucher/plane ticket)? Once your final payment is received, you will receive all of your travel documents and necessary information within one week prior to your departure. Depending on what group you are a part of, you will receive them by mail, email, be able to pick them up at our office, or receive them from your school’s rep.
Is there a dress code? The dress code in most destinations is fairly lax. Some nightclubs will not allow men to wear shorts, tank tops, sneakers, sandals, or hats inside. Check the weather forecast before you travel.
Should I bring beach towels? Towels are available for no extra charge at the pool or entrance to the beach. Most hotels require that you sign them out with your room number.
Will I have access to a doctor? Most hotels provide 24-hour health care services with specialists and nurses. The best way to deal with an emergency is to ask your hotel for a doctor or dentist. If you are on a Spring Break package, notify your destination staff of all emergencies; the staff are there to assist you.
How do I fill out the Reservation Form? Need help with the Reservation Form?
Click Here
How do I make an online booking? 1. If you have a booking code, enter it in the space provided under 'Have a Booking Code?' and click the 'Go' button
2. You can also search for a trip using the 'Trip Finder'. Simply choose a destination from the list provided or enter a departure date and click the 'Search Trips' button. To narrow down possible results, you can specify a departure city, a maximum trip cost and if you are looking for a hotel room only. To improve the chances of finding trips that match your search criteria we suggest that you choose the 'Flexible Dates' option.